2 Jobs in Mooresville, NC
TWO MEN AND A TRUCK® is Hiring a Customer Service Representative Near Mooresville, NC
Responsibilities
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
Requirements
- High school diploma or GED; associate’s degree in a related field preferred
- A minimum of 1 year of sales, call center, or customer service experience required
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact and comfortable asking for the sale
- Creative problem solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Willing to submit to pre-employment background check and drug screen
- Bilingual is a plus
- Individuals with call center experience excel particularly well in this role
Job Summary
Full Time
$33k-41k (estimate)
04/21/2023
05/27/2024
tmtminnesota.com
Hopkins, MN
<25
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Products and Services, Listening, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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